Freshdesk FAQs
Frequently asked questions regarding the Freshdesk system
To create a ticket report in Freshdesk, you can navigate to the "Ticket" view within the product portal. Then, click the "Export tickets"...
Mon, 1 Apr, 2019 at 12:20 PM
In order to view all active and resolved tickets that you or other members of your organization have submitted, click the "Tickets" tab on the sup...
Tue, 9 Apr, 2019 at 5:47 PM
After you access a specific ticket, you will see the following icons towards the top of the page: The first icon (arrow pointing left) allows you ...
Tue, 21 May, 2019 at 11:34 AM